Document Type

National strategy and implementation plan

Publication Date

July 13, 2026

Language

English

Pages / Size

83 pages | 4.3 MB

Overview

The Ministry of Finance and National Planning leads this national strategy to deepen financial inclusion following progress under NFIS 2017–2022. Building on gains driven by digital financial services, the strategy targets persistent gaps between rural and urban areas, among underserved groups (women, youth, elderly, persons with disabilities, and refugees), and in MSME and agricultural finance. NFIS II is structured around six thematic areas—MSMEs, rural inclusion, underserved populations, agriculture, environmental/social/governance (inclusive green finance), and digital financial services and financial infrastructure—plus cross‑cutting pillars on financial consumer protection and capability, and monitoring, evaluation, data and research. It defines objectives, outputs, indicators, and time‑bound actions, including development of MSME and agriculture finance strategies, expansion of agent networks, digital ID–enabled KYC, green finance instruments, and strengthened credit information and collateral systems. The strategy establishes a governance structure (Steering Committee, Implementation Committee, and thematic working groups), and a results framework with measurable targets. It also identifies key risks (e.g., limited fiscal space, connectivity gaps, cyber fraud) and proposes mitigation measures, emphasizing coordination across government, regulators, and the private sector.

Institutions

other author

Development Bank of Zambia

Abbreviation: DBZ

Co-leading regulator; chairs DFS working group; supports implementation and monitoring.

related to

Ministry of Agriculture

Abbreviation: MOA

Lead implementer for agricultural finance and insurance components.

related to

Smart Zambia Institute

Abbreviation: SZI

Supports e-government platforms, digital ID and P2G/G2P digitization.

related to

World Bank

Provided technical and financial assistance for strategy development.